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SEARCH & BOOK
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YOUR EASY WAY TO ORDER ONLINE:
1. Using “SEARCH & BOOK”, select a single city or the product you require and add it to your basket. The basket is always displayed on the right side. 2. To complete your order select “CHECKOUT”. 3. Now you have to enter your CUSTOMER DATA. 4. Here we check whether we are able to deliver your order in time for your departure. 5. Following confirmation of your order, you will be prompted to enter your credit card details on an encrypted page. 6. Once the payment procedure has been successfully completed, your order will be delivered to you by post automatically.
---------------------------------------------------------------------------------------1. SELECTING PRODUCTSYou can find the product you want by selecting “SEARCH & BOOK”. Select a single city or product category and you will be given the overview you require. Click on 'Details' under the selected product and you will be given all the necessary detailed information.
---------------------------------------------------------------------------------------2. SHOPPING BASKETWith each product you have the option (indicated below the stated price) of adding this item to your basket.As soon as you have selected a product, your shopping basket will appear on the right hand side. Now you can use “SEARCH & BOOK” to select further products or you can complete your order by clicking on “CHECKOUT”. Of course you also have the option of taking products out of your basket again, by clicking on “delete basket” under the product in question. ---------------------------------------------------------------------------------------3. CHECKOUT - PAYMENTYour order is executed in 5 easy steps. > > > Step 1 Here you can check your shopping basket and make any changes or additions. All personal payment data are requested on the next page. Note: if you are a GROUNDLINE-PARTNER you must have registered BEFOREHAND. > > > Step 2 Please complete all fields correctly and in full. This is essential to enable us to guarantee problem free delivery to your required address at the proper time. > > > Step 3 Please add the 1st date of validity (i.e. Starting Date) for the service booked. If you have selected more than one product, please do this for all the other products also. Note: The overview shows the earliest possible date of validity. This date is calculated automatically on the basis of the date when the booking is made and the delivery period we need in order to be able to deliver your required order to you on time. The number of days depends on the country to which the documents have to be sent. We regret that we cannot process orders if your arrival date falls within this period.
> > > Step 4
> > > Step 5 If you now click on >continue<, you will be taken to an encrypted page, where your payment will be processed. You will then automatically receive a confirmation of order / invoice sent to your email address as stated. ---------------------------------------------------------------------------------------4. PAYMENTYour credit card account will not be debited until your order has been sent. Your payment details are not stored on our system and payments are processed on an encrypted page.---------------------------------------------------------------------------------------5. DESPATCHYour order will be despatched automatically within 5 days by registered mail. However, we need a processing period in order to effect delivery on time. This period is calculated on the basis of the date of your order (booking date) and the date of your arrival.Depending on the country to which the documents are to be sent, you should expect the processing period to be 10-14 days.
If your selected arrival date falls within this period, we regret that we will not be able to carry out your order. | |
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| SERVICE CONTACT SALES SECURITY IMPRINT TERMS & CONDITIONS© Groundline GMBH 2011 |